
Mahdi Hasan
Ecommerce Virtual Assistant
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Portfolio
Werkervaring
Virtual Assistant
Upwork • Freelance
Aug 2021 - Present • 5 yrs
Worked as a dedicated Virtual Assistant and Operations Support specialist for a US-based eCommerce brand. My primary focus was on streamlining daily business operations and enhancing overall efficiency. Key Responsibilities: Administrative Support: Managed executive calendars, scheduled meetings, and handled professional email correspondence. eCommerce Management: Managed product listings on Shopify/Amazon, tracked inventory levels, and processed orders accurately. Customer Support: Responded to customer inquiries via email and chat, ensuring high satisfaction and timely resolution. Data Management: Maintained organized records of sales, expenses, and supplier information using Google Sheets and CRM tools. Project Coordination: Assisted the team in meeting deadlines by tracking project progress through Trello and Slack.