Alyssa Victoria

Janitorial & Commercial Cleaning Cold Calling Specialist

York Bridge Concepts • Freelance

Aug 2025 - Present • 1 yr 2 mos

Provided professional cold calling and appointment setting services for a janitorial and commercial cleaning company, focusing on connecting the business with qualified commercial prospects and generating new sales opportunities. The campaign targeted businesses and facilities that could benefit from recurring cleaning services, including offices, medical facilities, warehouses, property management companies, schools, gyms, retail locations, and other commercial properties. I handled outbound calls using a professional and conversational approach, introducing the cleaning company's services, identifying the appropriate decision maker, asking qualifying questions, and determining whether the prospect was currently using a cleaning provider or was open to considering a new service. When there was interest, I gathered relevant information such as facility type, approximate building size, cleaning requirements, preferred frequency, current service situation, and potential timing. The goal was not simply to make a high volume of calls, but to identify genuine prospects and create qualified opportunities for the sales team. Interested businesses were followed up with and appointments were scheduled for consultations, walkthroughs, estimates, or further discussions with the cleaning company. The campaign helped the client expand its commercial prospecting efforts, maintain a consistent outbound pipeline, reach potential customers who were not actively searching for cleaning services, and generate new opportunities for recurring janitorial contracts through structured cold calling and follow up