
Victor Hennessy
Product Designer, and Revenue Focused UI and UX for Web and Mobile
Skills

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Portfolio
Werkervaring
Design Lead
Northern Trust • Fulltime
May 2023 - Aug 2025 • 2 yrs 3 mos
Lead design strategy for Private Passport, enhancing document delivery and money movement experiences. Drove accessibility and ADA compliance across multiple touchpoints, ensuring seamless usability for diverse clients. Partnered with cross-functional teams to translate business goals into intuitive product experiences that improved customer satisfaction and retention.
Senior Product Designer
JPMorgan Chase & Co. • Fulltime
Jun 2020 - Apr 2023 • 2 yrs 10 mos
Collaborated with multiple scrum teams to improve experiences for business process specialists supporting SMB clients. Leveraged usability testing and design iteration to streamline complex workflows, reducing support time and enhancing efficiency. Advocated for data-informed design decisions that influenced multiple product roadmaps