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vivi_andrade1

Vitoria Andrade

@vivi_andrade1

Helping customers solve technical issues with clear and friendly support

Brazilië
Portugees
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hello! I’m a Customer Support and Technical Support Specialist with professional experience assisting customers through chat and email. I specialize in resolving technical issues, delivering excellent customer service, and communicating clearly. I also offer beta reading services, providing constructive feedback on plot, characters, pacing, clarity, and reader engagement to help authors improve their stories. I’m here to help and look forward to working with you!... Lees meer

Skills

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vivi_andrade1
Vitoria Andrade
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will provide customer and technical support

Werkervaring

Teleperformance

Customer Support Specialist

Teleperformance

May 2021 - Present5 yrs 3 mos

Provide customer and technical support via chat and email, resolving technical issues efficiently while delivering an excellent customer experience. Troubleshoot software and device-related issues, communicate clearly, and consistently meet performance and quality goals