v
voidreeno

Ruggiero D

@voidreeno

UIUX

Italië
Engels, Italiaans
Sommige informatie wordt in het Engels weergegeven.
Over mij
I'm always passionate about networking and softwares. Lately i'm focusing my efforts into refactoring platforms/websites. Beginner (for now) but ready to prove my worth!... Lees meer

Skills

v
voidreeno
Ruggiero D
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Full stack webapplicaties
I will refactor and modernize your web application

Portfolio

Werkervaring

Technical Support & Systemist Administrator

company • Fulltime

Jan 2020 - Dec 20244 yrs 11 mos

IT Support: Hardware troubleshooting, network configuration, software/hardware deployment, system maintenance Autonomous Management: Handled both on-site and remote interventions with no structured escalation support; resolved complex technical issues and managed client expectations independently Multi-level Problem Solving: Hardware, software, and network issue resolution in collaboration with senior levels Customer Relationship Management: Direct client management, emergency resolution, independent handling of priority conflicts End-to-End Resolution: Problem analysis and resolution in heterogeneous technical environments based on specific business requirements SMB Operational Management: Full ownership of the technology lifecycle in small/medium business contexts: from network architecture to hardware repair to user training