Waleed

Account Manager – EBAY Store

eBay • Freelance

Aug 2024 - Present • 1 yr 9 mos

After starting my career as a Virtual Assistant, I transitioned into an eBay Account Manager role, where I now manage stores end-to-end, including accounts with Top Rated Seller status, processing 200+ orders daily while driving consistent growth and ensuring excellent customer satisfaction. Key Responsibilities: Conduct in-depth product research and market analysis to identify profitable items. Develop and implement sales strategies, including pricing, promotions, and marketing campaigns. Optimize listings with SEO-driven titles, descriptions, and visuals to maximize reach and conversions. Oversee customer service, managing disputes, returns, and maintaining seller standards. Build and maintain strong supplier relationships to ensure smooth inventory flow and product quality. Monitor store performance, analyze sales data, and implement strategies for sustained profitability. Manage high-volume order fulfillment, ensuring accuracy, speed, and efficiency. Key Skills: Account Management · E-Commerce Strategy · High-Volume Order Management · Sales Growth · Digital Marketing · SEO · Customer Relationship Management · Supplier Negotiation · Order Fulfillment · Business Analytics · Market Research · Problem-Solving · Conflict Resolution · Adaptability · Decision-Making · Leadership · Team Collaboration Summary Statement: Results-driven e-commerce professional with a proven track record in scaling eBay stores, optimizing operations, and driving sales growth. Skilled at balancing strategic planning with hands-on day-to-day store management, delivering measurable results and long-term business success.