Door categorieën bladeren
Ontdekken
Fiverr Pro
Nederlands
$
USD
Waqee Amjad
@waqee_amjad
Customer Service Representative
Pakistan
Urdu, Engels, Punjabi
Over mij
Hi, this is Waqee Amjad, with 8 years of experience in customer service. I have been a part of big projects like Careem(UAE) and Temu(79 countries across the world), working at companies like Ibex and Mindbridge. I have expertise in taking care of logistics delays, refund/chargeback disputes, appointment scheduling, back-office operations, and all the other related issues. Services I offer include Email Support, Live Chat, Inbound/Outbound Calling, (Meta) Social Media reply management, and CRM Management. Available for long-term partnerships.
Skills
Waqee Amjad
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
Klantenservice
I will be your reliable customer service representative
Berichten sturen en e-mailen
I will be the support your customers need
Werkervaring
Customer Support Supervisor
ibex • Fulltime
Jan 2026 - Present • 9 mos
I have been a part of a project(Temu) in Ibex, working across 79 countries and handling the logistics, issues, refund/chargeback inquiries, warehouse discrepancies, account management, and all other related disputes from the customer side as a Supervisor, especially dealing with the clients threatening to raise the issues with the legal authorities, which makes the whole scenario very sensitive.
Customer Service Representative
Mindbridge • Fulltime
Jun 2024 - Dec 2025 • 1 yr 6 mos
I have been a part of the project (Careem) at Mindbridge, dealing with clients in the UAE and handling logistics-related issues, which include customer inquiries and disputes related to rides. I have worked as the inbound call receiver, resolving customers' issues in real time, as well as working in the back end as a specialized department and providing customers with reliable service through email customer support.
