Olivia

AI Product & Automation Manager

Self-Employed / Freelancer • ZZP

Jan 2023 - Present • 3 yrs 9 mos

Independently design and build AI-powered SaaS products end-to-end, from opportunity mapping through shipped prototype, using Claude Code, Claude Cowork, Codex, Lovable.dev, Bolt.new, and n8n. Built AutoPilotGEO (GEO/AEO platform helping businesses get cited by ChatGPT, Gemini, and Perplexity), Ranki.ai (local-business SaaS combining NFC Google-review plates, AI review responses, and GEO rank tracking), and Starly (AI voice sales assistant kiosk for retail showrooms). Comfortable configuring integrations and APIs (Stripe, Shopify Admin API, Supabase, Vercel) and maintain a portfolio of 14+ shipped AI/automation concepts.

Head of Data Management and AI

Veepee • Fulltime

Jan 2016 - Dec 2020 • 4 yrs 11 mos

Led the company’s data management and artificial intelligence strategy to support business growth, operational efficiency and data-driven decision-making. Managed cross-functional data initiatives involving Sales, Supply Chain, Marketing, Finance, IT and Customer Service teams. Established data governance standards covering data quality, ownership, consistency, security and accessibility. Defined and monitored key performance indicators through automated dashboards and management reporting tools. Developed forecasting and predictive analytics solutions for sales, demand, inventory and customer behaviour. Used machine-learning models to improve demand forecasting, customer segmentation and commercial performance. Supported the optimisation of product availability, stock allocation and promotional campaign planning. Consolidated data from multiple business systems into reliable and actionable datasets. Identified data-quality issues and coordinated corrective actions with business and technical teams. Translated business requirements into data products, analytical models and AI use cases. Collaborated with data engineers, analysts and software developers throughout solution design, testing and deployment. Presented insights and strategic recommendations to senior management and business stakeholders. Promoted data literacy and encouraged teams to adopt analytics and AI tools in their daily operations. Managed project priorities, roadmaps, resources, risks and delivery timelines. Ensured compliance with GDPR and internal data-protection policies.

Business Analyst and Data Consultant

Sage • Fulltime

Jan 2015 - Dec 2016 • 1 yr 11 mos

Analysed business processes and translated Finance, Accounting and operational requirements into functional and data specifications. Supported the implementation and optimisation of Sage ERP and financial management solutions. Worked closely with Finance teams, business users, consultants and developers to identify needs and define appropriate solutions. Conducted workshops with stakeholders to document existing processes, pain points and target workflows. Analysed financial and operational data to identify inconsistencies, improve data quality and support management decision-making. Defined data-mapping rules for importing, migrating and integrating customer, supplier, accounting and transactional data. Assisted with system configuration, data migration, testing and deployment activities. Prepared functional specifications, business requirements, process maps and user documentation. Designed reports, dashboards and KPIs for Finance and operational performance monitoring. Coordinated user acceptance testing, documented defects and followed up with technical teams until resolution. Supported integrations between Sage solutions and third-party business applications. Trained end users and provided post-implementation functional support. Recommended process improvements to reduce manual tasks and improve the reliability of financial data. Ensured that delivered solutions met business, data-quality and compliance requirements.