
William O.
Personal Story Writer
Skills

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Werkervaring
Behavioral Therapist
Maxim Healthcare • Fulltime
Jan 2022 - Jan 2024 • 2 yrs
have 2 years of experience as a Behavioral Therapist working with children on the autism spectrum in both home and school settings. I’ve supported skill development in communication, behavior management, and social interaction while collaborating with families and educators to ensure consistent progress.
Administration Assistant
Veterans Affairs • Parttime
Jan 2020 - Nov 2022 • 2 yrs 10 mos
Provided technology education and support to elderly veterans, helping them navigate digital tools with patience and clarity. Guided veterans step-by-step through setting up personal health portal profiles, troubleshooting devices, and using their accounts to refill medications, message their doctors, and schedule appointments independently. Broke down unfamiliar technology into simple, understandable steps for veterans who often felt overwhelmed or intimidated by digital systems — building trust and confidence along the way. This role required strong communication skills, patience, and the ability to explain complex processes in a way that made people feel supported rather than rushed.