williams kendra

Sales Closer | High-Ticket Sales Specialist

FashionGo • ZZP

Oct 2021 - Present • 4 yrs 7 mos

Conduct high-ticket sales calls with qualified leads via Zoom, phone, and other communication channels, ensuring a smooth and professional sales experience Identify client needs, pain points, and goals through in-depth discovery conversations, then present tailored solutions using a consultative sales approach Build trust and rapport with prospects to create strong relationships that lead to confident buying decisions Handle objections effectively, including pricing concerns, hesitation, and trust barriers, while maintaining a positive and persuasive tone Manage and update CRM systems by tracking leads, documenting interactions, and maintaining an organized and efficient sales pipeline Follow up consistently with prospects through calls, emails, and messages to increase conversion rates and reduce lost opportunities Collaborate with marketing and sales teams to refine scripts, improve funnels, and align messaging for better performance Key Achievements: Consistently achieved a 20–30% closing rate on qualified leads, contributing significantly to overall revenue growth Generated over $50,000+ in closed deals across multiple high-ticket offers and client campaigns Improved client conversion rates by optimizing sales scripts, refining objection-handling techniques, and implementing effective follow-up strategies Built long-term client relationships that resulted in repeat business and referrals Maintained high levels of client satisfaction by delivering a professional, results-driven, and customer-focused sales experience Contributed to overall sales performance by identifying gaps in the process and suggesting actionable improvements