
Sabir Iqbal
Level 1
Streaming Network Engineer and Tech Support Operations Manager
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Werkervaring
Technical Support & Helpdesk Operations Manager
Freelancer.com • Freelance
Jun 2018 - Present • 8 yrs 3 mos
Built, trained, and managed omnichannel technical helpdesks handling high-volume user ticketing and live chat across WHMCS, Zendesk, Discord, and Telegram. Developed step-by-step documentation and configuration playbooks for end-users setting up streaming applications on Amazon Firesticks, Smart TVs, and Android boxes, significantly lowering platform subscriber churn.
Lead Streaming Infrastructure & Systems Engineer
Freelancing Career • Freelance
Aug 2017 - Present • 9 yrs 1 mo
Take complete operational ownership of backend server architectures and multi-tier reseller panels for a high-volume streaming network. Responsibilities include deploying and configuring multi-node distribution panels (XUI One, Xtream UI, Flussonic), fine-tuning bitrates, monitoring system infrastructure, and designing automated workflows to ensure 99.9% uptime.
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petercarter84

Spanje
He fixed my server and panel issue very quickly, it was a complicated issue and he took hardly a few minutes to figure it out. Thank you
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damienobrien269

Ierland
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jamesdog78

Verenigde Staten
He has the best reseller panel and everything. The quality is the best ever. Thank you so much. Will refer all my friends.

herny09

Verenigde Staten
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superslytvsuper

Verenigd Koninkrijk
Really good man done a good job will use again
US$ 100-US$ 200
Prijs
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