Tuseef

Senior Software Engineer

Company • Fulltime

May 2021 - Present • 5 yrs

At Rolustech — a globally recognized CRM development agency — I served as a Senior Software Engineer delivering enterprise-grade SuiteCRM and SugarCRM solutions for clients across the USA, Canada, UK, and Africa. Key highlights from this role: 🔹 Enterprise CRM Development — Designed and built custom modules, dashlets, layouts, and views inside SuiteCRM and SugarCRM architecture for multiple international clients simultaneously. 🔹 Large-Scale Systems — Managed a 450+ user CRM system handling 400,000+ leads with complex automation including email/SMS notifications, meeting reminders, and duplication detection. 🔹 Integrations Expert — Delivered 10+ third-party integrations including QuickBooks, Twilio, Stripe, Zoom, Gmail, Outlook, Google Sign-In, Mpesa, and Amazon S3 across multiple client projects. 🔹 Customer Portal Development — Built a fully responsive Next.js 16 + SuiteCRM v8 RESTful API portal serving 60,000+ active users for an international shipping company. 🔹 CRM Migrations — Led smooth SuiteCRM and SugarCRM version migrations and server transitions with zero data loss for multiple enterprise clients. 🔹 Cloud & DevOps — Managed AWS Ubuntu server deployments with automated CI/CD pipelines using GitHub Actions and Docker, ensuring high availability and security. 🔹 Client-Facing Role — Handled direct client communication, requirement analysis, RFQ preparation, and solution proposals — bridging the gap between business needs and technical delivery. 🔹 Team Leadership — Conducted regular code reviews for junior developers, enforcing quality, performance standards, and best practices across the team. 🔹 Agile Delivery — Delivered all projects using Agile/Scrum methodology, coordinating through Jira, Redmine, and Slack for transparent and timely execution.