Neha Jain

Founder and Lead Coach

Not Found • ZZP

Dec 2025 - Present • 5 mos

-Founded a coaching practice dedicated to the intersection of leadership performance and burnout prevention, facilitating 100+ coaching hours for founders and high-stakes professionals seeking clarity amidst pressure. -Transformed leadership resilience by guiding clients through deep pattern recognition and behaviour shifts, enabling them to navigate high-pressure corporate environments without personal depletion or mental stagnation. -Pioneered a "Field-to-Framework" approach by integrating insights from a 9,000 km journey across India and Nepal, observing how individuals manage mental load and psychological resilience outside traditional support structures. -Architected high-value, non-promotional content and long-form narratives that bridge the gap between aggressive business results and sustainable wellbeing, fostering a community focused on "inner work" and self-governance. -Partnered with diverse leaders to resolve internal friction and "running on empty" syndromes, replacing advice-driven models with provocative questioning that drives practical, sustainable shifts in leadership style. -Developed the "No Pass-Down Index," a framework designed to help leaders identify and halt the subconscious transfer of stress and burnout to their teams, fostering a healthier, more empathetic organisational culture.

Marketing, Product and Business

ICICI Bank • Fulltime

Dec 2019 - Jul 2025 • 5 yrs 7 mos

-Championed regional growth and market visibility across South India by blending strategic data-driven planning with a deep understanding of customer psychology, resulting in a 10% annual increase in direct loan applications and generating inquiries exceeding INR 1,000 Crore. -Spearheaded hyperlocal expansion strategies for new branch launches, fostering cross-functional collaboration to drive immediate business impact. By prioritising team alignment and community engagement, ensured a minimum of 20 applications per branch from Day 1. -Cultivated customer trust and empathy through localised, high-impact messaging campaigns across 10 regions. This human-centric approach to marketing improved customer walk-ins by 30% and boosted new loan file applications by 20%. -Drove organisational change and CRM adoption to over 85% within six months. Achieved this by designing empathetic internal marketing strategies, including creative audio-video content and engagement workshops tailored to support the team’s digital transition. -Mentored and led regional teams through high-pressure delivery cycles, utilising pattern recognition to identify bottlenecks and implementing creative solutions that balanced aggressive business targets with sustainable team output. -Developed a product for the affordable housing segment across 9 cities, driving a 30% increase in home loan applications from housing developers. -Established in-house capabilities for NPA resolution, contributing to a significant reduction in the NPA Ratio to below 3% and supporting team restructuring efforts.

Corporate Sales

Groupon • Fulltime

Feb 2014 - Feb 2015 • 1 yr

Started career in a high-pressure, target-driven sales environment. Handled: – corporate client acquisition – revenue targets – deal negotiations Learned very quickly how people make decisions, how rejection works and how to keep moving despite uncertainty.