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yabdullahpk

Yasir A

@yabdullahpk

IT Technical Support Specialist

Pakistan
Engels, Arabisch, Urdu
Sommige informatie wordt in het Engels weergegeven.
Over mij
I’m an experienced IT Technical Support Specialist with over 20 years of hands-on expertise in solving real-world tech problems quickly and efficiently. Whether you're dealing with a slow computer, software issues, or security concerns, I’m here to get things running smoothly again. I specialize in: • PC and laptop troubleshooting & performance optimization • Windows installation and upgrades • Software installation and configuration • Malware and virus detection & removal • System cleanup and speed improvement • Remote IT support If your system isn’t working the way it should, let’s fix it.... Lees meer

Skills

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yabdullahpk
Yasir A
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will provide expert IT support, fix PC issues, remove viruses, and speed up your PC
VanafUS$ 15 / projectMeer informatie

Portfolio

Werkervaring

Hospital_Records

IT Technical Support Specialist

Hospital Records • Fulltime

Dec 2022 - Present • 3 yrs 5 mos

• Install, configure, and maintain software, hardware, and networking • PC and laptop troubleshooting & performance optimization • Windows installation, setup, and upgrades • Software installation and configuration • Malware and virus detection & removal • System cleanup and speed improvement • Remote IT support and on-site assistance • Management of operating systems like Windows, Linux, and MAC • Installation and configuration of Windows Servers 2012, 2016, 2019 • Management of DNS, Active Directory, ADC, Users and Groups, Group Policy GPO, DHCP, Migration of Domain, etc • Monitoring Tools: PRTG, Nagios, SolarWinds etc • Ticketing System Jira, Zendesk, ServiceNow etc • Administration of Red Hat / Ubuntu Linux Server • Help Desk Support remotely and on-site, fixing issues daily • Virtualization, VMware Workstation, VMware vSphere, VCenter, Hyper-V • Anti-virus management, Endpoint Security, and Data encryption • Familiarity with PowerShell scripting for automation and administration • Understanding of backup and disaster recovery solutions • Patch management and security management best practices • problem-solving and troubleshooting expert • Backup and recovery using Veeam and Windows Tools • IT Operations Management, documentation