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yashfak_27

Yashfa K

@yashfak_27

Expert Creative, Designer Content Writer and Remote Assistant

Pakistan
Engels, Urdu
Sommige informatie wordt in het Engels weergegeven.
Over mij
With 6+ years of global experience serving clients across worldwide, I deliver elite digital solutions. My professional foundation includes serving as an Operations Lead at a multinational BPO, giving me expertise in customer support, workflow strategy, and corporate communication. I combine leadership with creative execution to offer: • Customer Support: Enterprise grade remote support and care. • Design & AI Websites: Premium Canva graphics, cards, and AI multimedia ppt/websites. • Content & Strategy: Highimpact writing and social media management. Let’s scale your business.Contact me today!... Lees meer

Skills

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yashfak_27
Yashfa K
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Berichten sturen en e-mailen
I will provide dedicated team VA and customer support services
VanafUS$ 25 / projectMeer informatie
Social posts en banners
I will design social media posts, flyers, menus, and brand graphics
VanafUS$ 10 / projectMeer informatie

Portfolio

Werkervaring

ibex

Supervisor Operations

ibex • Fulltime

Oct 2024 - Oct 2026 • 2 yrs

Lead customer support operations for an enterprise global account, managing non-voice chat and email workflows. Oversee team performance across CSAT, response times, and quality assurance metrics while designing SOPs, escalation protocols, and team training decks to maintain seamless client communication.