Yasir Azam

Virtual Assistant – Administrative & Business Support

Fiverr • Freelance

Jan 2021 - Present • 5 yrs 8 mos

Potential virtual assistant to support your business. I’m a reliable and detail-oriented virtual assistant providing administrative, research, data management, and online business support. I help businesses save time by handling routine tasks accurately, keeping information organized, and supporting daily online operations. Core Services & Experience: 1: Web & Online Research – Accurate data collection, market research, competitor research, and information gathering. 2: Data Entry & Management – Copy-paste tasks, data entry, data cleaning, formatting, and organized record keeping. 3: Real Estate Research – Zillow research, property data collection, and real estate lead support. 4: Typing & Document Support – Fast and accurate typing, document preparation, formatting, and data handling. 5: Web Calculators & Online Tools – Accurate use of online calculators, websites, and business systems. 6: WordPress Administration – Content updates, guest post management, basic website administration, and backend support. 7: Email Management – Inbox organization, email handling, follow-ups, and professional communication support. 8: Import & Export Documentation – Handling and organizing commercial invoices, packing lists, shipping documents, and other export/import records. 9: Online Buyer & Brand Portals – Experience working with business portals and systems used by international brands, including Zara, Bershka, H&M, and other buyer platforms. 10: LinkedIn Support – Professional research, data collection, lead generation, profile research, and business networking support. I have worked with clients through Fiverr and Upwork, providing reliable, accurate, and timely results. My focus is on quality, attention to detail, confidentiality, clear communication, and meeting deadlines.

General Manager – Operations & Business Management

Kings Apparel • Parttime

Nov 2014 - Present • 11 yrs 10 mos

Export Documentation & Logistics Executive I worked in the Export Department, managing export documentation, shipment coordination, logistics, customs clearance, banking, payment follow-up, and post-shipment documentation. I coordinated with Merchandising, Production, QC, Accounts, forwarding companies, clearing agents, banks, and international buyers to ensure smooth and timely export shipments. Key Responsibilities: 1: Collected production programs and maintained all required export records. 2: Coordinated with Merchandising for orders, sales confirmations, and order sheets. 3: Coordinated with Production and QC teams for inspections and delivery schedules. 4: Managed container bookings, CROs, loading programs, container seals, and shipment schedules with forwarding companies. 5: Coordinated with clearing agents for export shipments and customs clearance. 6: Prepared Electronic Form “E” and monitored shipment status on Weboc. 7: Submitted ISF / ESI within required deadlines. 8: Prepared export documents including Commercial Invoices, Packing Lists, Bills of Lading, FCRs, 9: 9: FTAs, Beneficiary Certificates, and L/C-related documents. 10: Maintained export files, monthly registers, shipment schedules, and daily shipment/payment reports. 11: Followed up with banks for payment maturity, receipt of export payments, and outstanding amounts. 12: Prepared Debit and Credit Notes for finalized customer claims and commercial adjustments. 13: Handled post-shipment and negotiation documents for international buyers. International Buyers / Brands: ITX Trading S.A. (Bershka & Zara), LIDL Hong Kong Ltd, Green Source Brand Apparel, C&A, Lindex, Cuarado, Halink Groothandel B.V., High Life, Monoprix, and Sears Canada. This experience provided me with strong practical knowledge of export operations, international shipping, logistics, documentation, customs coordination, banking, payment follow-up, buyer communication, and post-shipment processes.

Virtual Assistant

NOVA LEATHERS PVT LTD • Fulltime

Jan 2007 - Oct 2014 • 7 yrs 9 mos

Merchandiser – Marketing & Business Development I worked as a merchandiser in the marketing department, where I handled buyer communication, order management, production coordination, samples, payments, and daily customer support. Key Responsibilities: 1: Communicated and worked directly with international buyers. 2: Received, reviewed, and processed customer orders. 3: Managed orders and updated information on buyer portals. 4: Coordinated with production, planning, logistics, and other departments. 5: Followed up on production status, order progress, and delivery schedules. 6: Prepared and sent product samples to buyers and maintained sample records. 7: Arranged and attended meetings with buyers. 8: Coordinated with buyers regarding payment releases and outstanding payments. 9: Handled customer questions, requests, and order-related issues. 10: Maintained strong and professional relationships with customers. 11: Maintained accurate records of orders, customers, samples, payments, and shipments. 12: Followed up with internal teams to ensure orders were completed on time. 13: Prepared and shared order updates and other required information with buyers. 14: Supported the marketing and sales team in developing and maintaining customer relationships. This role gave me strong practical experience in buyer communication, order management, merchandising, customer service, production coordination, export documentation, and international business operations. It also helped me develop the skills needed to manage multiple tasks, communicate professionally with clients, and ensure orders move smoothly from placement to delivery.