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youngpresh_tech

Amuchi Princewi

@youngpresh_tech

Technical Support Specialist, Router and Wifi Expert, ISP Helpdesk

Nigeria
Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
I’m Princewill, a Technical Support Specialist with 2+ years at Rexifi Broadband ISP. I solve router, wifi, and internet connection problems daily using Zendesk, TeamViewer, and live chat. I’ve handled 1000+ support tickets with a focus on clear communication for non-technical users. If your internet is down, slow, or your router won’t connect — I can fix it fast. I specialize in remote troubleshooting for homes and small offices. Available for live chat support and TeamViewer sessions. Response time: Under 1 hour.... Lees meer

Skills

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youngpresh_tech
Amuchi Princewi
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will fix routers wifi and internet problem
VanafUS$ 15 / projectMeer informatie

Werkervaring

Internet_Archive

Technical support specialist

Internet Archive • Fulltime

Nov 2023 - Present • 2 yrs 6 mos

Provided ISP customer support via phone and chat for broadband users. Resolved 40+ daily tickets for router setup, wifi troubleshooting, network outages, and connectivity issues. Used Zendesk for ticketing and TeamViewer for remote desktop support. Trained new agents on technical procedures.