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Fiverr Pro
Nederlands
$
USD
Lea W
@yuruixin_wang
Helpdesk Setup, EC Customer Support
China
Engels, Chinees
Over mij
I help e-commerce and online brands get helpdesk support that actually runs day to day.
I set up and tidy Zendesk (routing, views, forms, macros, triggers, SLAs) so tickets land in the right place. I also handle multi-channel customer support—email, chat, and social DMs—in English and Chinese, with clear updates and follow-through on orders and common issues.
Background: CX Ops / Zendesk admin work for customer-facing teams. Comfortable with FAQ/SOP building, light automation, and making repeat questions faster to answer.
Skills
Lea W
offline •
Bekijk mijn diensten
Planning en opzet
I will set up your zendesk admin center, ai agent, and help center
