z
zafarullahkh44

Zafar Khan

@zafarullahkh44

Customer Support Specialist Live Chat and Email Support Technical Support

Verenigde Arabische Emiraten
Engels, Hindi, Urdu
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a professional customer support specialist with 3+ years of experience in handling live chat, email support, and technical customer queries. I have experience resolving customer issues efficiently while maintaining clear and polite communication. I can handle order queries, complaints, and technical support with a focus on customer satisfaction. I am reliable, quick to respond, and dedicated to helping businesses provide excellent customer service.... Lees meer

Skills

z
zafarullahkh44
Zafar Khan
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Berichten sturen en e-mailen
I will provide professional customer support via live chat and email
Berichten sturen en e-mailen
I will provide professional live chat customer support for your business

Werkervaring

Tech_Mahindra

Technical Service Associate

Tech Mahindra • Fulltime

Mar 2024 - Aug 20251 yr 5 mos

Provided technical customer support for US clients, handling internet troubleshooting, connectivity issues, and service-related queries. Assisted customers via live chat and email, ensuring quick and effective resolution of issues such as slow internet, network configuration, router setup, and connectivity problems. Maintained high customer satisfaction by delivering professional communication, timely responses, and accurate solutions. Worked with CRM tools and followed standard troubleshooting procedures to resolve customer concerns efficiently.

Teleperformance

Customer Support Executive

Teleperformance • Fulltime

Feb 2022 - Dec 20231 yr 10 mos

Handled live chat and email support for customers. Resolved technical and order-related queries. Maintained quick response time and high customer satisfaction. Assisted customers with troubleshooting and issue resolution.