Zaheerkacha

Core Competencies

AppCreator24 • Fulltime

Feb 2012 - Present • 14 yrs 3 mos

Experienced and detail-oriented Remote IT Engineer with 12+ years of expertise providing IT infrastructure management and support for US-based companies. Skilled in Windows Server Administration, Virtualization (VMware, Hyper-V), Firewall & Security Management, Backup Solutions, and Office 365 Administration. Strong track record of delivering secure, reliable, and scalable IT environments with proactive monitoring and efficient incident resolution. Core Competencies • Windows Server Administration (2012 – 2025) • VMware ESXi & Hyper-V Administration • Backup & Disaster Recovery (Onsite/Offsite) • Email Systems (Exchange On-Premises & Microsoft 365) • Desktop Support (Windows 8/10/11 Pro) • Firewall Management: Cisco Meraki, Sophos, Calyptix, UniFi Gateways • Spam Filtering & Email Security Solutions • RMM Tools (Datto, Splashtop, etc.) • Endpoint Detection & Response (Trend Micro, Datto EDR) • Office 365 Administration & Email Migrations • VPN Solutions (L2TP, IPSec, Site-to-Site Tunnels)