Zain Zakir

Amazon Account Manager

Dura • Freelance

Oct 2025 - Present • 11 mos

Serving as the primary Amazon account operator for a US-based personal care and CPAP accessories brand, managing end-to-end Seller Central operations across a multi-category catalog (wipes, pimple patches, and CPAP consumables). Core responsibilities & achievements: - Saved the brand $60,000+ in inventory value by identifying and executing a liquidation pathway for at-risk stock instead of default disposal. - Recovered $15,000+ in reimbursements for lost and damaged goods through Amazon's FBA reimbursement process. - Own day-to-day Amazon Seller Central operations — catalog management, listing optimization, PPC oversight, and compliance monitoring across a 9+ SKU portfolio. - Manage Amazon case escalations and appeals, including Account Health violations, restricted product compliance (FDA regulatory documentation), and product classification disputes — building evidence-based strategies that lead with Amazon's own operational data rather than relying on reassurances. - Run monthly Category Listings Report audits, catching and resolving pricing, imagery, and categorization issues across dozens of SKUs before they impact buy box or conversion. - Diagnosed and resolved a recurring AWD-to-FBA replenishment failure by isolating a data sync root cause, restoring fulfillment continuity for the brand's hero product. - Coordinate cross-functionally with client-side PM, logistics, and PPC stakeholders to align on shipment planning, inventory, and reporting cadence. - Build custom tracking systems (Excel/Python-based) for compliance deadlines, inventory reconciliation, and audit action items.

Amazon Brand Manager

BM Trade • Freelance

Jan 2023 - Present • 3 yrs 8 mos

Amazon Brand Manager for a German-market Amazon seller specializing in professional-grade NYM-J/YDYp flat electrical cables (Flachkabel) for fixed in-wall installation. Own the full Amazon optimization stack end-to-end: PPC management across 40+ active Sponsored Products campaigns, keyword strategy built on Search Query Performance and Search Term report data, listing copy, product bundling, and monthly performance reporting. Achievements: - Traced a major hero ASIN impression drop to a lost Prime/fast-shipping eligibility rather than a PPC or listing issue, redirecting the fix to fulfillment and protecting ad spend from being wasted chasing the wrong cause. - Identified structural CTR dilution across the portfolio caused by new SKU launches splitting impression share, correcting a false "performance decline" read on the account. - Used SQP data to separate high-click/low-purchase "wrong-intent" search terms from genuinely converting ones, sharpening keyword targeting and listing copy. - Built and margin-tested cross-size product bundles against a 15% floor before greenlighting launch. - Caught and corrected a live listing carrying the wrong conductor-gauge copy on its ASIN. Flagged a compliance risk in an existing "Halogenfrei" product claim before it caused issues. - Delivered recurring monthly Search Catalogue Performance reports with a backward-looking review of prior recommendations' actual results.

Amazon Brand Manager

Moaren Home • Freelance

Sep 2025 - Jul 2026 • 10 mos

Engaged as Amazon Brand Manager for Moaren Home, a premium bath textile brand manufactured with 100% Ring-Spun Combed Uzbek Cotton, managing the brand from pre-launch through full Amazon.com scaling. Own the complete marketing and operational stack across 3 parent listings and 30 child SKUs (10 color variants each): listing optimization, PPC strategy, influencer/UGC outreach, fee auditing, and reporting infrastructure. Key achievements: - Architected pricing and margin strategy across three SKUs, protecting 39-44% margins to sustain ACoS through the launch phase. - Structured a $3,000/month PPC budget across three SKUs mapped to three distinct, non-competing buyer intents (bath sheets, bath towels, complete sets), enabling simultaneous day-one advertising with zero keyword cannibalization. - Identified and built a formal, ASIN-level dispute case for $172.75 in Amazon storage fee overcharges caused by inflated dimension records across 9 ASINs Designed a 24-tab Weekly Reporting Operating System with ASIN-keyed formulas that auto-activate sessions, revenue, CVR, and margin tracking as new data is added. - Built a week-by-week playbook integrating optimization for Amazon's AI shopping assistant (Rufus/COSMO) into the 12-week launch plan, covering bullet rewrite frameworks, A+ Content structure, and backend attribute strategy. - Led exhibition strategy for a Los Angeles trade show booth serving both B2B wholesale and consumer audiences, including Amazon Attribution tracking and UGC creator scheduling Every pricing decision, ad structure, and fee dispute is built on quantified, ASIN-level evidence before execution.