Zaki E
Head Barista
Skills
Bekijk mijn diensten

Portfolio
Werkervaring
barista trainer
Coffee • Freelance
Sep 2024 - Dec 2025 • 1 yr 3 mos
* Train and onboard new baristas on coffee preparation techniques and café operations. * Deliver hands-on instruction in espresso extraction, milk steaming, latte art, and manual brewing methods. * Ensure all beverages are prepared consistently according to company recipes and quality standards. * Coach team members on exceptional customer service and effective communication. * Monitor trainee progress and provide constructive feedback to improve performance. * Conduct regular skills assessments and refresher training sessions. * Maintain high standards of food safety, hygiene, and workplace cleanliness. * Demonstrate proper operation, cleaning, and maintenance of coffee equipment. * Develop and update training materials, manuals, and standard operating procedures (SOPs). * Support new store openings and assist with staff training during launches. * Mentor baristas to improve efficiency, confidence, and teamwork. * Promote a positive learning environment and encourage continuous professional development. * Ensure compliance with company policies, health and safety regulations, and operational procedures. * Stay up to date with coffee industry trends, brewing techniques, and new products to enhance training programs.