
M.Z. Koval
Analyze your processes and build the systems that fix them
Skills

Bekijk mijn diensten

Werkervaring
AT&T
Fulltime • 8 yrs
Shift Supervisor
Jan 2014 - Jan 2017 • 3 yrs
Oversight of the team's operations. Attendance oversight. Managing escalations. Data analysis and management reporting.
Senior Associate, Network Service Maintenance
Jan 2012 - Jan 2017 • 5 yrs
Technical software assistance for local technicians during the installation of 3G, 4G, and 5G mobile networks in the USA. Ensuring the optimal operation of mobile network transmitters
System Server Administrator, Quality Assurance Analyst
IBM • Fulltime
Jan 2008 - Jan 2011 • 3 yrs
Oversight of client servers and infrastructure. Remote assistance, problem resolution. Identifying issues and suggesting remedies. Developing documentation for fellow team members.