z
zeeshan_dawood

Zeeshan Dawood

@zeeshan_dawood

IT System and Network Support Engineer

Pakistan
Engels, Urdu
Sommige informatie wordt in het Engels weergegeven.
Over mij
I am a results-driven System and Network Engineer with hands-on expertise in IT infrastructure, Microsoft 365, Windows systems, and network administration. I specialize in troubleshooting, optimizing performance, and ensuring secure, stable business operations. Committed to delivering efficient solutions, minimizing downtime, and providing reliable technical support with professionalism.... Lees meer

Skills

z
zeeshan_dawood
Zeeshan Dawood
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will provide professional microsoft outlook and IT system support
Desktopapplicaties
I will design and support oracle erp and apex apps

Werkervaring

Assistant Manager IT

Naveena Steel Mills Pvt. Ltd • Fulltime

Jul 2024 - Present1 yr 10 mos

Key Responsibilities: Managed and maintained IT infrastructure including Windows Servers, Microsoft 365, and local networks. Provided support for Microsoft Outlook and email systems, resolving configuration, send/receive, and performance issues. Configured and troubleshot network devices, switches, routers, and firewalls. Administered user accounts, permissions, and Active Directory. Ensured secure and reliable operations by monitoring systems and applying updates/patches. Delivered remote IT support for employees and clients using tools like AnyDesk, TeamViewer, and Zoom. Assisted with hardware and software troubleshooting, including desktops, laptops, and printers. Key Achievements: Successfully migrated multiple clients to Microsoft 365 with zero downtime. Reduced email delivery errors and improved Outlook performance across the organization. Implemented network optimization strategies, improving speed and reliability. Resolved critical IT incidents quickly, minimizing downtime and maintaining business continuity. Designed and implemented backup and recovery procedures, safeguarding business data. Received appreciation for consistent, fast, and professional IT suppor