Zerihun A

AI Automation Specialist | HubSpot CRM, n8n, Make & API Integrations

Upwork • Freelance

Feb 2023 - Present • 3 yrs 6 mos

Capturing leads slipping through the cracks? I help businesses automate lead generation and CRM workflows with AI-powered systems so you never lose a sale. As an AI Automation Specialist (MSc & BSc in Computer Science), I build bulletproof automations using HubSpot CRM, n8n, Make, Zapier, APIs, webhooks, and Google Sheets. ⭐ What I Can Automate: Lead Generation & Follow-Ups: Capture leads from forms, ads, and emails, and trigger instant follow-ups so none slip away. HubSpot CRM Setup & Cleanup: Configure or migrate your HubSpot CRM, optimize pipelines, scoring, and keep your data clean. Workflow Automation (n8n/Make/Zapier): Build and troubleshoot complex multi-step automations to eliminate manual tasks. API & Webhook Integrations: Connect HubSpot and all your tools (Google Sheets, Slack, email, etc.) with custom APIs and webhooks. Reporting & Dashboards: Automate Google Sheets or dashboard reports for real-time sales and lead-tracking insights. 📈 What You Get: Fewer missed leads (24/7 capture and follow-ups), faster response = higher conversion rates, cleaner CRM data, and more time to focus on growing your business. These scalable, reliable automations run seamlessly in the background and deliver real results. 🤝 Why Trust Me: I communicate clearly, test every workflow thoroughly, and build simple solutions focused on your business outcomes. My strong CS background and certifications mean your systems are in capable hands. 👉 Ready to stop losing sales to manual work? Message me with your lead or workflow challenge, and let’s automate your success.

ICT and Library Head & Instructor

Rift Valley University • Fulltime

Mar 2019 - Present • 7 yrs 5 mos

Overseeing digital infrastructure, database systems, and delivering technical instruction across the campus.  Academic Instruction & Training: Delivered structured coursework and practical training in computer science, combining over 2 years of formal teaching experience to equip students and staff with industry-ready technical skills.  System Reliability: Monitor and maintain the university’s server and network infrastructure, ensuring consistent 99% uptime for digital library and academic services.  Security Leadership: Enforced rigorous cybersecurity policies, protecting sensitive student data while providing secure access controls for faculty and administrative staff.  Change Management: Led training sessions for staff on new software, ensuring a smooth transition to modern digital tools and cloud platforms.

MIS Officer

Kershi Microfinance Institution S.C • Fulltime

Jun 2017 - Mar 2019 • 1 yr 9 mos

 Data Integrity: Managed the Management Information System (MIS), ensuring 100% accuracy in all financial reporting and audit logs.  Rapid Resolution: Delivered 24/7 technical support for banking staff, eliminating downtime during critical financial processing hours.  Process Innovation: Automated report generation, moving the bank away from manual spreadsheet entry to live, dynamic financial dashboards