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Technical support
Ministerio Público • Fulltime
Jun 2026 - Present • 4 mos
I work in the Technical Support area, diagnosing and resolving technological incidents related to hardware and network connectivity. I optimized software, updated inventory, and carried out cybersecurity tasks, including operating system updates and equipment sanitization (malware removal). Likewise, I managed data backup processes to ensure business continuity and information protection. Additionally, maintenance was provided for equipment, peripherals, and printers.