z
zeyad_d

Zeyad Ashraf

@zeyad_d

IT Support Specialist

Egypte
Arabisch, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
IT Support Specialist with 4+ years of hands-on experience supporting Windows, Microsoft 365, Azure, and endpoint environments in a multinational organization. I help businesses and individuals troubleshoot Microsoft 365, Windows, Azure/Entra ID, Intune, user accounts, permissions, and technical issues. I also have experience with Active Directory, Microsoft Defender, KQL, and endpoint security. I focus on structured troubleshooting, clear communication, and practical solutions.... Lees meer

Skills

z
zeyad_d
Zeyad Ashraf
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

Technische ondersteuning
I will troubleshoot microsoft 365 and office 365 issues
Technische ondersteuning
I will troubleshoot windows PC and IT support issues

Werkervaring

Confidentials

IT Support Specialist

Confidentials • Fulltime

Jan 2023 - Present3 yrs 7 mos

- Microsoft 365 support - Windows troubleshooting - Azure/Entra ID - Intune - Endpoint management - User/account management - Ticketing - Microsoft Defender - Security-team collaboration