
Zineb M
Virtual Assistant
Skills

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Werkervaring
French Teacher / French Tutor
French in • Fulltime
Sep 2025 - Present • 8 mos
Taught French to learners at various levels (beginner to intermediate) Designed and delivered customized learning materials based on learners’ goals Led individual and group classes Assessed learner progress and adjusted teaching methods accordingly Supported oral expression, reading comprehension, and grammar skills Maintained regular communication with learners to ensure effective follow-up
Executive Administrative Assistant / Receptionist
Medical Clinic (Confidential) • Fulltime
Sep 2025 - Dec 2025 • 3 mos
Provided direct administrative support to executive management Managed invoicing, invoice follow-up, and basic accounting support Supported human resources activities, including recruitment, CV screening, and interview coordination and conduct Managed and tracked job applications through Indeed Employer Organized, updated, and maintained confidential records and files Handled front-desk reception, incoming calls, and appointment scheduling
Bilingual Customer Service & Technical Support Agent
Bilingual Customer Service & Technical Support Agent (English) • Fulltime
Apr 2024 - Jun 2025 • 1 yr 2 mos
Provided first-level technical support for Apple products and services Diagnosed and resolved hardware and software issues Delivered customer support via phone, email, and internal tools Accurately documented incidents and resolutions Delivered bilingual customer service (French and English) in a high-volume environment Followed Apple procedures and quality standards