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zkhatib092

Zakaria Khatib

@zkhatib092

Professional IT Support Specialist Remote

Marokko
Arabisch, Frans, Engels
Sommige informatie wordt in het Engels weergegeven.
Over mij
Hi! I’m Zakaria, an IT Support Specialist with over 2 years of hands-on experience in Level 1 and Level 2 technical support. I help businesses and individuals troubleshoot Microsoft 365, Outlook, email, Windows, printers, scanners, and network issues. I have experience with email configuration, DNS, DHCP, VPNs, and remote support using AnyDesk and TeamViewer. My goal is simple: understand the problem, find the right solution, and make sure everything works correctly... Lees meer

Skills

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zkhatib092
Zakaria Khatib
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

E-mailbeheer
I will microsoft 365 outlook email and sync issues
VanafUS$ 15 / projectMeer informatie

Portfolio

Werkervaring

nton

IT Support Specialist

nton • Fulltime

Apr 2024 - Present • 2 yrs 6 mos

Provide Level 1 and Level 2 IT support for businesses, both remotely and on-site. Troubleshoot Microsoft 365, Outlook, email, Windows systems, printers, scanners, network connectivity, DNS, VPNs, and shared resources. Configure and troubleshoot user accounts, email systems, network devices, and remote access environments. Assist users with technical issues, perform system troubleshooting, and provide remote support using tools such as AnyDesk. Work with clients to diagnose issues, implement solutions, and maintain reliable IT operations.