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Nederlands
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Customer Service Administrative Professional
Skills

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Customer Service
Tax • Fulltime
Nov 2024 - Present • 1 yr 7 mos
Internal Revenue Service (IRS) — Customer Service Representative Provided high-volume customer support while assisting taxpayers with account inquiries, payment plans, and case research. Managed confidential information, documented interactions accurately, resolved issues efficiently, and maintained professionalism in fast-paced environments. Experienced with administrative tasks, data entry, account management, and communication support.