
Hussain Ahmed
Customer Support and VA Services
Skills

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Werkervaring
Customer Support Representative
Payactiv • Fulltime
Jan 2019 - Nov 2020 • 1 yr 10 mos
Customer Support Representative experienced in handling 50–70 customer enquiries daily across phone, email, and live chat. Skilled in CRM management, issue resolution, and cross-functional collaboration, with a strong track record of meeting service KPIs and delivering excellent customer experiences.
Sales Specialist
Touchstone Communications • Fulltime
May 2018 - Jan 2019 • 8 mos
Results-driven Sales Specialist with a proven ability to generate leads, convert prospects, exceed sales targets, and build long-term customer relationships. Skilled in consultative selling, objection handling, upselling, and closing deals while maintaining high customer satisfaction. Consistently focused on maximizing revenue and improving conversion rates through effective communication and strategic sales techniques.