k
kiri1234

Susanne

@kiri1234
5,0(17)

Level 2

Gorgias Specialist for Shopify

Spanje
Engels, Duits
Sommige informatie wordt in het Engels weergegeven.
Over mij
Gorgias expert building scalable, data driven CX systems for DTC brands. I transform customer service from a cost center into a growth channel by combining automation, AI agents, structured SOPs, and KPI tracking. With 5+ years leading remote support teams, I design efficient helpdesk setups that improve response times, protect revenue, and turn customer experience into a real competitive advantage.... Lees meer

Skills

k
kiri1234
Susanne
US$ 125/uur
offline • 
Gemiddelde reactietijd: 1 uur

Bekijk mijn diensten

CRM-management
I will fully set up your gorgias helpdesk for shopify
5,0(3)

Wil je op uurbasis werken?

Vertel Susanne wat je nodig hebt.

US$ 125

/

uur

Portfolio

17 Reviews
5,0

(17)
(0)
(0)
(0)
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Specificering van de beoordeling
  • Communicatieniveau van de freelancer
    5
  • Kwaliteit van de levering
    5
  • Waarde van de levering
    5
1-5 van 17 reviews
Sorteer op
Meest relevant
    S

    siu248

    Terugkerende klant

    GB

    Verenigd Koninkrijk

    5

    We worked with Susanne to improve our Gorgias setup, workflows and customer service processes, and it has been such a valuable project for our small team. Our setup had grown quite organically over time, so although we had macros, views and processes in place, they weren’t as structured or consistent...

    US$ 2.000-US$ 3.000

    Prijs

    5 weken geleden

    Looptijd

    gig

    CRM-management

    Nuttig?
    Ja
    Nee
    S

    siu248

    Terugkerende klant

    GB

    Verenigd Koninkrijk

    5

    Susanne has been extremely helpful in reviewing our Gorgias set-up and wider customer service processes. Her audit was detailed, thoughtful and commercially focused, with practical recommendations. What I appreciated most was that her advice went beyond a basic technical set-up. She looked at how Gorgias...

    US$ 100-US$ 200

    Prijs

    8 dagen

    Looptijd

    gig

    CRM-management

    Nuttig?
    Ja
    Nee
    C

    cyril_an

    US

    Verenigde Staten

    5

    I very much appreciate the quality of work, the deep knowledge and professionalism. I also, appreciate the proactive communication.

    US$ 100-US$ 200

    Prijs

    4 dagen

    Looptijd

    gig

    CRM-management

    Nuttig?
    Ja
    Nee
    Y

    yourdog4

    CH

    Zwitserland

    5

    sehr angenehme Zusammenarbeit. Toller Artikel, gerne werde ich bei Bedarf den Service wieder in Anspruch nehmen

    Nuttig?
    Ja
    Nee
    D
    image-docs

    dominika_tedula

    DE

    Duitsland

    5

    Die gewünschten Texte wurde sehr schnell umgesetzt. Der Schreibstil ist genau das, wonach wir gesucht haben. Immer wieder gerne :)

    Nuttig?
    Ja
    Nee