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Fiverr Pro
Nederlands
$
USD
Mohsin Fareed
@mohsin_techy
Fast and Friendly Email Support, Live Chat and Order Management
Pakistan
Engels
Over mij
Customer support specialist with 5+ years of experience delivering 24/7 email, chat, phone, and technical support across Shopify, Amazon, TikTok Shop, SaaS platforms, and IPTV. I handle orders, disputes, refunds, L1 tech support, and social DMs using tools like Zendesk, Gorgias, Salesforce, RingCentral, and DSER. Whether you're a startup or a growing brand, I bring fast, reliable, and scalable service—plus a 1-hour free trial to get started.
Skills
Mohsin Fareed
offline •
Bekijk mijn diensten
Klantenservice
I will be your remote customer support agent and live chat specialist
Klantenservice
I will be your ecommerce support and service representative agent
Werkervaring
Customer Support Manager
Planlab Solutions • Fulltime
Aug 2023 - Jan 2026 • 2 yrs 5 mos
Worked as a customer support Manager
3 Reviews
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Specificering van de beoordeling
- Communicatieniveau van de freelancer
- Kwaliteit van de levering
- Waarde van de levering
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mobbi81
Verenigde Staten
Great experience! Handled emails, live chat, and social media support professionally. Quick to learn, communicated well, and always responsive. Would definitely hire again!
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harryamelia03
Verenigde Staten
Mohsin did an excellent job as our live chat support agent! He was quick, professional, and handled customer inquiries very well. He also helped with upselling and improving our FAQs. Highly recommend his services!
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jhonnybaig
Verenigde Staten
I am pleased to commend Mohsin for his excellent performance in managing my email workload. He handled the task with exceptional efficiency and attention to detail, ensuring that all communications were addressed promptly and professionally. His reliability and strong communication skills significantly...
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