Abdul Kiani
Level 2
Customer support services
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Founder & Operations Manager
KSoftSolutions • ZZP
Sep 2021 - Present • 4 yrs 10 mos
Key Responsibilities Manage end-to-end customer support and dispatch operations Supervise remote teams handling calls, chats, and emails Implement CRM systems and workflow automation Train agents for performance and quality assurance Coordinate client projects and service delivery Key Achievements Built company from startup to fully operational service provider Maintained long-term client relationships through consistent performance Developed structured processes for customer handling and dispatch efficiency
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blackcarselect
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Hiring Abdul was one of the best decisions I have ever made for my company. From day one, he demonstrated exceptional dedication, professionalism, and expertise. His ability to drive sales and create growth opportunities has had a tremendous impact on our business. Thanks to Abdul’s hard work and strategic...
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camiladallen1

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Abdul did a fantastic job clearing my Gmail inbox in just a few hours. His replies were exceptional and professional. Highly recommended for anyone needing efficient and reliable email management!
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wjwilliams34
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