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Reda
@ahmadreda96
Level 1
Solution Architect, Business Operations Manager, Zendesk Premier Partner
Egypte
Arabisch, Engels
Over mij
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automations, macros, WhatsApp/email/social integrations, reporting, and agent workflows. With 6+ years in software solutions and business operations, at big enterprises like Huawei and TPAY Mobile, I combine technical implementation with real support-ops strategy to build a practical system that fits your business.
Skills
Reda
US$ 35/uur
offline •
Gemiddelde reactietijd: 1 uur
Bekijk mijn diensten
IT en ondersteuning
I will setup or optimize your zendesk
AI chatbot development
I will consult with zendesk or freshdesk or intercom implementation
Wil je op uurbasis werken?
Vertel Reda wat je nodig hebt.
US$ 35
/
uurWerkervaring
Software Operations Regional Manager
Huawei • Fulltime
Aug 2022 - Dec 2025 • 3 yrs 4 mos
Managing Africa mobile money projects growth
26 Reviews
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Specificering van de beoordeling
- Communicatieniveau van de freelancer
- Kwaliteit van de levering
- Waarde van de levering
1-5 van 26 reviews
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ecomdaniel0
Terugkerende klant
Japan
Nuttig?
matthew_qt
Verenigd Koninkrijk
Amazing all round, Could not be happier! Thankyouuu
Nuttig?
just_lukaaa
Terugkerende klant
Duitsland
Second time I worked with him. I can only say its GREAT to work with him!
Nuttig?
just_lukaaa
Terugkerende klant
Duitsland
This guy is fu**ing GREAT! I love to work with him and he is definitely NO.1 Expert in his field. I recommend him to everybody who needs a zendesk specialist. I will have a long relationship with him...
Nuttig?
abdullah142003
Verenigd Koninkrijk
Reda was amazing to work with on Zendesk. He understood exactly what I needed, got things done fast, and kept me updated the whole time. His communication was clear and friendly, and he made everything easy. Thanks for the great support!
Nuttig?
