Bernardino

Global Translation and Localization Specialist

Fiverr • ZZP

Jul 2017 - Present • 8 yrs 10 mos

- Delivered over 8,000 projects in over 60 countries as Top Rated and Pro Seller. -Over 3,500 5 star reviews world wide. - I have been offering Spanish, Portuguese and English translation and proofreading services on Fiverr since 2017. - I specialize in technical, legal, human resources, and business translations, serving major Fortune 100 companies - I currently serve independent entrepreneurs, small and large size organizations including: Samsung, Marriott International, John Deere, Chick-fil-A, Nintendo, Hyundai Motors, Kia Motors, Century 21, Thomson Reuters, Johnson Controls, among others.

Communications & Localization Manager

Oportun

Jul 2016 - Sep 2017 • 1 yr 2 mos

➔ Established and led the Communication Department in Mexico. ➔ Executed brand communication campaigns and regional employee engagement events. ➔ Implemented a centralized communication and editorial structure for all 6 business units (Customer Service, Telesales, Document Verification, Mobile, Collections, Operations) ➔ Supported the planning, standardization, content development, localization, quality assurance of training courses, and procedures for all six business units. ➔ Led the assessment and effectiveness of training and learning materials in Mexico by participating in the creation, assessment, training needs analysis of monthly exams to evaluate employee understanding of approved processes. Attained a 90% overall score and participation vs. 48% from previous years. ➔ Reduced by over 80% the communication and approval of legal and sensitive information.

Content and Translation Manager, contract

Capgemini

Jan 2016 - Jun 2016 • 5 mos

Capgemini SE is a French multinational information technology services and consulting company.